Business Relationship Manager Area Manager - Executive Director

In this Area Manager role within Business Banking, you lead a team of Business Relationship Managers to grow deposits, cash management, and credit solutions while prioritizing client experience and risk control. You will drive revenue, manage performance, and foster cross-functional collaboration across Chase teams to deliver customer-centric financial solutions. You'll shape a community-facing leadership presence and guide a portfolio-focused team toward strategic business growth. This is an opportunity to influence how small businesses engage with and rely on Chase as their primary bank.

• comprehensive health care coverage
• retirement savings plan
• tuition reimbursement
• mental health support
• on-site wellness centers
• family-friendly benefits and employee support programs

• Provide leadership and guidance to a team of BRMs within a territory to grow deposits, cash management, and credit business with emphasis on client experience and risk management
• Manage performance of BRMs and hold them accountable for achieving business priorities
• Oversee area revenue, profitability, and compliance with credit quality, regulatory, and risk protocols using metrics to identify trends and address issues
• Coach BRMs on portfolio management, relationship development, profitability, client experience, and risk management; advise on loan structuring and customized solutions
• Ensure BRMs understand client financial goals and connect them with specialists to meet needs
• Build collaborative relationships with partners across Chase lines of business to support a One Chase, client-centric model; participate in community leadership roles
• Actively recruit and develop talent, maintaining an inclusive and respectful team environment

• Minimum of 7 years in a Business Banking Relationship Management role or related lending experience; in-person contact required
• Expert knowledge of deposit, cash management products and services; expert knowledge of business credit underwriting with commercial credit training
• Strong communication skills with diverse stakeholders
• Ability to analyze reports and data to identify trends and opportunities
• Proven ability to influence across the organization and lead through change; strong business network and community leadership presence
• Ability to balance client needs with risk considerations and manage time strategically
• Willingness to travel occasionally for key meetings and training

• communication
• leadership
• collaboration
• deposit and cash management products
• business credit underwriting
• data analysis and interpretation